Restaurant app, delivery app and ordering system

Your customer chooses a meal in your app, the restaurant receives the order, and a delivery driver handles the assigned task. We discuss that journey before defining screens and functions, so your team can agree what happens from product selection to delivery.

Restaurant app, delivery app and ordering system

The scope can connect a customer application, a driver application and an order-management dashboard. We define menus, branches, service areas, order states and permissions in writing. Payment, maps, printers and POS or inventory connections need their own agreed requirements and supported accounts.

Customer app: menu to order confirmation

We organise categories, items, images, prices and the choices needed for each product. We discuss customer addresses, delivery or branch pickup, confirmation messages and any timing information supplied by the restaurant. Your team defines acceptance, cancellation and unavailable-item rules.

For online payments, we review the provider, supported merchant account and how payment status reaches the ordering system. Availability depends on the agreed integration and the provider’s approval; it is not an automatic feature of every project.

Delivery-driver application

Define how drivers receive tasks, which address and contact details they need, and who can reassign an order. The scope can specify accepted, collected, out-for-delivery, delivered and failed-delivery states. Maps, live tracking and proof of delivery are separate requirements to agree when needed.

Restaurant and branch dashboard

Someone must own order acceptance, status changes, assignment and cancellation. We review branch count, item availability, price-editing permissions and the reports your team needs. If you already use a POS or business system, we review its supported integration before proposing a connection or replacement.

Starting and testing the project

Share your branch count, required platforms, current menu, POS name if applicable, and present delivery and payment process. We define analysis, design, development, testing, handover and training responsibilities. Keep passwords and customer data out of the public enquiry.

Before acceptance, review an agreed test order from the customer app through the restaurant dashboard to the driver task. Test role permissions and agreed failure cases. App-store publication depends on owner accounts, review requirements and third-party charges. We do not guarantee store acceptance or a delivery date before reviewing the scope.

Questions before a quote

Is this a fixed-price ready-made product?

This offer describes a development service with a scope based on your restaurant. Price and timing follow requirements review. No discount or fixed delivery period is advertised here.

Can it connect to our current POS?

We need the system name, integration documentation and available permissions. The proposal will identify the supported connection and any additional work before implementation.

Can we start with one branch?

We can discuss the first branch and intended expansion together, then define which requirements belong in the initial phase and which are deferred.

Discuss your restaurant ordering workflow

PROIDEA Egypt operates from New Cairo and Sheikh Zayed, with remote meetings available. Share how you receive orders today and what needs to change. See mobile app development and website and software integration, or read the restaurant ordering brief guide.