managed website hosting
Business website hosting and server management for your site and email
Business website hosting and server management may include website hosting, domain email, SSL configuration, backups, DNS and technical support. Business email setup depends on the provider and configuration selected; the written quote defines included services.
Business website hosting and server management: included services
Hosting, email and backups are separate parts of keeping a website available and manageable. The right setup depends on your platform, traffic, mail provider and recovery requirements.
A hosting plan should match the needs of the website, store and email services it supports.
What we provide
Website or store hosting
WordPress and WooCommerce hosting is available on PROIDEA Egypt's server. Server settings, caching and PHP configuration can be reviewed as part of the agreed hosting scope; resource changes are discussed if requirements change.
Business email on your domain
A business mailbox can use an address on your company domain and be configured for the mail provider you choose. SPF, DKIM and DMARC records can be set where supported; these settings help authenticate mail but do not control inbox placement. The mailbox can then be connected to supported devices and applications.
Domain and DNS
Domain registration or transfer and DNS configuration can be included in the agreed scope. The registrant and account details should be recorded for your company.
SSL certificate
SSL configuration for the website can be included. Certificate type, renewal arrangements and any related provider requirements are confirmed for the selected setup.
Backups
Backup frequency, storage location, retention and restore testing are agreed for the selected plan. See how to be sure a restore works for general backup checks.
Protection
Available security measures may include server controls, Wordfence, software updates and login protections, depending on the website and agreed maintenance scope. See website maintenance.
Monitoring and support
Monitoring and technical support can be arranged with the channels and service hours stated in the written quote.
Our hosting or another
Some clients prefer to host with us because the team that builds the site is the team that runs it, so developer and host do not blame each other during an outage. Others have their own hosting and environment, and we work on that too. We do not push hosting on anyone: we suggest it when it suits you and explain why.
Your platform may need different hosting too. Salla, Zid and Shopify include hosting in the platform subscription and need no server. Your business email you may still need.
Moving your site to us
If your site is hosted elsewhere, a migration can include copying and testing it before a planned DNS change. Downtime and rollback options depend on the site, provider and migration scope. Details are on website and store migration.
Speed
A good server does not replace an optimised site, but a slow server slows any site. We measure response time and set up caching. For deeper work see website speed optimisation.
What you own
Your domain, website files and database, administrator accounts and mailboxes are company assets. The quote should specify how account access and copies of site data are provided and handled when the service ends.
How we start
- A call. Your site, its platform, its visits and who uses email.
- A written quote that sets the scope and timeline.
- Setup. The account, domain, email and server.
- Move and test on the new server.
- Switch, then check forms, email and SSL.
- Handover of the agreed account and configuration details.
What we need from you
Access to the current domain and hosting, the number of mailboxes you need, the registrant details for the domain, and details of any extra software running on the site.
What you receive
The agreed hosting configuration, any included email and SSL setup, backup arrangements, and handover details listed in the quote.
Packages and the written quote
We review what you need, then send a written quote that sets the scope, timeline and deliverables. Hosting and maintenance on our server is a monthly subscription. The written quote fixes the scope, and we start after you approve it.
Frequently asked questions
No hosting setup can promise uninterrupted service. Any monitoring, recovery arrangements or availability commitment must be specified in the written quote.
Yes, email can be separate from the website. We explain the best option for your team's size.
The domain registrant should be your company. We can configure its DNS if authorised, and the quote should record who holds the registrar account.
It depends on the platform, traffic and order volume. We review resource needs before agreeing the hosting scope; any later upgrade is discussed and quoted separately.
Security measures and backup testing can reduce some risks, but no setup prevents every incident. Recovery options depend on the backup arrangement and are agreed in the quote.
Put your website and email on solid ground
Share your current platform and email requirements so we can define the hosting scope in a written quote.