Before commissioning a restaurant app, follow one order from meal selection to delivery. Record who receives it, checks availability, assigns a driver and handles a changed address. Those decisions help define a system your team can operate.
What should a restaurant app project brief include?
Prepare the menu, branches, delivery areas, roles, order states and current payment and delivery process. Include your POS or business system name and identify who approves requirements and layouts. This is a starting brief, not proof that every integration is available.
Start with a menu your team can maintain
Review item names, usable images and options that change the price. Identify who marks an item unavailable and who can update pricing. Explain any branch differences. Use images you have permission to publish and keep availability accurate.
Give each step an owner
Identify who accepts, prepares, assigns and completes an order. Separate branch staff, restaurant management and driver permissions. Each role should receive the customer information needed for its task, rather than unrestricted access.
Describe failure cases
Discuss unavailable items, out-of-area addresses, incomplete payments and failed delivery attempts. Identify who decides cancellation and what the customer is told. These cases need testing; an order button does not replace operating procedures.
Review the systems you want to connect
List payment, POS, inventory, mapping and notification requirements. Ask for integration documentation and account permissions to be reviewed before the implementation quote. Keep passwords and access keys out of the public enquiry form.
Agree on acceptance checks
Test an agreed order journey from the customer app to the restaurant dashboard and driver task. Review status changes, notifications, permissions and an agreed failure case. Define who signs off the result and which training, operating instructions, backup and maintenance tasks are included.
Request a scope around your workflow
Share your restaurant activity, branch count, current platforms and delivery process with PROIDEA Egypt. Discuss the restaurant app, delivery app and ordering system as a written project scope. Review mobile app development and system integration when preparing your requirements.